What is Gorgias and what is it used for? Gorgias is a customer support platform tailored for e-commerce businesses. It centralizes customer interactions from various channels—like email, live chat, and social media—into one interface, allowing support teams to manage...
1. Introduction In the fast-paced world of e-commerce, seamless transactions, and effective customer support are essential elements of a successful online store. Customers expect fast and personalized answers to their questions, and any delay or miscommunication can...
1. Introduction In today’s world of eCommerce where every click counts and every customer interaction shapes your brand, providing exceptional customer service is crucial. As an online store owner, you understand the importance of being available to your customers...
