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Privacy Policy – EcomEssentials: Order Feeds

1. Context and General Principles

1.1. This document represents the official privacy policy for the EcomEssentials: Order Feeds application, developed and operated by eCommerce Today. Our goal is to provide complete transparency regarding how we interact with your Shopify store’s data.

1.2. We are committed to processing exclusively the information strictly necessary for the optimal functioning of the application, adhering to the highest security standards and international data protection regulations (including GDPR and CCPA).

2. Data Collection

2.1. To generate, format, and manage your order feeds, our application requires access to specific information within your store’s ecosystem. This data includes product details, order values, order statuses, and the shipping information necessary for proper export to third-party platforms.

2.2. Additionally, we collect the contact details of the Shopify account administrator, specifically the email address and name. This information is used exclusively for technical support, administrative communications, and processing billing matters.

3. Data Retention and Auto-Clean Mechanism

3.1. Our fundamental development principle is data minimization. The EcomEssentials: Order Feeds application operates through an automated and rigorous data-cleaning system.

3.2. The data extracted from your store’s orders is kept within our infrastructure exclusively during the validity period of your active feeds.

3.3. As soon as a feed expires or is manually deleted by the user from the application’s interface, absolutely all data associated with that export is permanently and irrevocably removed from our servers. We do not maintain hidden archives or backup copies of personal order data after the feed’s lifecycle concludes.

4. Data Security and Third-Party Sharing

4.1. eCommerce Today maintains a strict policy against data monetization. We do not sell, rent, or transfer your data or your customers’ information to any third parties for marketing, advertising, or external analysis purposes.

4.2. Access to the cloud infrastructure that temporarily hosts this data is strictly restricted and constantly monitored. Only essential technical personnel within our core development team are permitted to access these systems, and this is done exclusively for maintenance, security updates, and troubleshooting purposes.

5. User Rights and Legal Compliance

5.1. Regardless of the jurisdiction in which your eCommerce store operates, we respect and guarantee your fundamental data rights.

5.2. As the store owner, you have the right to request the complete deletion of any residual data associated with your account at any time. Furthermore, you have the right to request a detailed report regarding the types of information transiting our systems. Any such request will be processed with the utmost priority by our team.

6. Contact and Technical Support

6.1. For any additional questions, official requests related to data protection, or technical clarifications regarding the architecture of the EcomEssentials: Order Feeds application, please contact us directly through the in-app support channels. A specialist from our team will promptly provide all necessary assistance.