VitasupportMD 

Industry: Supplements

Services: Shopify Services, Store Management, Email Marketing, UX & Design, SEO, Marketplaces

Apps & integrations: Shopify, Klaviyo, Smile.io, Judge.me, RecurrinGO

 

About the client: VitasupportMD is a leading provider of science-backed health supplements, co-founded by Dr. John Chuback and Mr. Chris Tichio. The company’s premium products, such as Vein Formula, Lymphatic Formula, and H Formula, have earned the trust of over 250 medical offices and a dedicated online following. 

 

Challenge: Despite strong product quality and brand reputation, they faced challenges optimizing their e-commerce presence to increase sales.

Visit VitasupportMD

Strategy 1: Store Revamp: A 216% Sales Boost for VitasupportMD

#ShopifyServices    #UX&Design    #SEO

 

Before 

May 2023

Beyond UX best practices, our focus was on simple language, as the site’s language was overly technical, targeting medical professionals but not resonating with the broader customer base.

There was no subscription feature, resulting in lost sales opportunities.

 

Now 

December 2024

 

The redesigned store focuses on seamless navigation, making subscribing easy, and a modern, minimalist aesthetic. Highlights include optimized landing pages, mobile version optimization, and improved functionality.

 

Results Generated:

  • 47% ↑ returning customer rate
  • 543% ↑ subscription revenue 
  • 216% ↑ growth in total sales 

Strategy 2: Klaviyo-Powered Email Automation Generated 28.62% of the Website’s Sales

#EmailMarketing

Before collaborating with us, VitasupportMD was missing out on significant sales opportunities by not leveraging email marketing as a revenue channel.

Key Strategies:

  • Visual Design
  • List Growth
  • Full-Service Email Marketing

 

We developed a pop-up system to build a warm, engaged subscriber base, starting with 5 email flows. Today, we have scaled up to 14 automated flows that cover customer journeys such as abandoned cart recovery and post-purchase engagement, blending with consistent email campaigns.

 

Results Generated:

  • 28.62% Attributed Revenue 
  • 3X Conversion Rate over the Industry

Strategy 3: Optimized Marketplace Presence: Revenue Growth by 35.33%

#Marketplaces

 

To expand VitasupportMD’s presence on multiple Marketplaces, we focused on optimizing product listings and streamlining operations to increase visibility and drive sales.

Key Strategies:

  • Listing Optimization
  • Branded Content Creation
  • Keyword and Competitor Research
  • Ad Strategy Refinement
  • Fulfillment Optimization

 

Results Generated:

  • 35.33% ↑ growth in sales YoY 

 

Continuing Our Partnership Post-Launch

 

Our partnership with VitasupportMD doesn’t end here. The strides we’ve made in optimizing their website, email marketing, and marketplace presence are just the beginning. In 2024, we expanded the strategies to include search and social advertising. Now we’re focusing on even bolder strategies for 2025.

 

As Chris Tichio, Co-Founder and CEO, says: “Working with this team has been transformative. We look forward to reaching even greater heights together.”

 

Interested in collaborating on a project?

CONTACT US

2 + 7 =